The Customer Experience Intern (CX Intern) will serve as a Headfirst Companies Customer Experience Team Ambassador for our customers, acting as the main customer-facing team member for all phone and email communication from our office in Woodley Park, Washington DC. You will be at the office each day, Monday through Friday, managing all customer communications for multiple of our camp locations.
In coordination with on-site leadership and our Headquarters team, you will ensure customer needs and requests are met, owning the entire process from initiation to completion, bringing our brand to life by delivering only the highest level of customer experience. The CX Intern is a dynamic communicator and proactive problem solver who is comfortable speaking with anyone, knowing that maximizing our camper experience is at the heart of what we do.
Schedule:
Compensation: $550 / week
Completed at least (2) years at an accredited undergraduate institution or equivalent educational experience.
Headfirst Companies are proud to be Equal Opportunity Employers. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups to apply.