HF HQ

Camp Experience Coordinator, D.C. United Summer Camps (D.C. & Virginia): 2024-3414

Category
Coordinators - Seasonal


The Position

D.C. United Summer Camps is five days of fun, soccer instruction, and competition within our custom-built curriculum for all children ages 5-13. We are looking for a Camp Experience Coordinator to join our on-site leadership team.

In this role, you will be the go-to staff member for safety, first-aid, and health responsiveness, ensuring the physical, social, and emotional well-being of all campers,

Additionally, you will manage on-site communications for D.C. United Summer Camps, serving as the primary point of contact for all email, phone, and in-person interactions related to the on-site camp experience.

We provide the training, resources and equipment for a successful and safe camp but need you to bring your knowledge, expertise, enthusiasm, leadership and dedication to our campers, their families and the D.C. United brand to camp each day.


What You'll Do

  • Oversee the safety of all program participants and staff, ensuring adherence to camp safety protocols and managing camper behavior to promote both physical and emotional well-being.
  • Manage family accounts, tracking communications, requests, inquiries, and enrollments through camp databases.
  • Communicate efficiently with families regarding their camper’s health, safety, and overall experience.
  • Act swiftly to problem-solve, anticipating how details may impact campers' experiences.
  • Collaborate effectively with on-site leadership and the Headquarters Team to ensure the delivery of first-class customer service.
  • Professionally represent the D.C. United to campers, parents, site partners, and guests.
  • Act as the first responder for safety issues and injuries, utilizing CPR/First Aid training as needed.
  • Prepare individual care plans based on medication and allergy reports.
  • Additional responsibilities as assigned by the Site Leader or Headquarters Team.


About You

  • 3+ years of relevant knowledge and skills from an accredited undergraduate institution or equivalent experience in the sports, camp, or education field.  (majors in education, communications, athletic training, sports management viewed favorably)
  • Strong customer experience skills and enjoy working with children and families, with experience in athletics, camp, or educational settings being a plus.
  • Strong understanding of safety and first aid within a camp environment
  • Excellent communication skills to effectively manage relationships with campers, families, and team members.
  • Possess or able to obtain valid CPR/First Aid Certification prior to the start of camp.
  • Enthusiastic about delivering top-quality programming and brand presentation, making a positive impact on the lives of children, families, and coaches.
  • Able to remain upright and standing for multiple hours at a time, to walk and/or run quickly around large outdoor grass and dirt-covered fields, and ability to lift and carry up to 50 lbs. of sports equipment.
  • Committed to adhering to the D.C. United Camp Cell-Phone Free policy, powering down and putting away cell phones for the duration of your shift.


What You'll Gain

  • Work in soccer, being active and outdoors all summer in the DMV area.
  • Receive complimentary tickets to a D.C. United game.
  • Ability to earn middle and end of season awards.
  • Build valuable leadership experience representing a global brand.
  • Join an incredible team of like-minded, passionate people.

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